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Simplilearn ITIL v3 foundation video course

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Simplilearn ITIL v3 foundation video course

 

 

 

COURSE PREVIEW

 

Course Agenda

  • ITIL® Foundation
    • Getting started with ITIL® Foundation17:12
      • Getting started with ITIL® FoundationPreview9:6

      [*]01 - Introduction to service management43:26

      • Preview
      • Preview

      [*]02 - Service management lifecycle8:26


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      [*]03 - Quiz1:30


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      [*]04 - Introduction to Service Strategy10:40


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      [*]05 - Service Strategy Concepts33:14


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      [*]06 - Service Strategy Processes25:30


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      [*]07 - Quiz1:32


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      [*]08 - Introduction to service design7:22


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      [*]09 - Key concepts in service design9:36


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      [*]10 - Service design processes72:52


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      [*]11 - Quiz1:32


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      [*]12 - Introduction to Service Transition9:32


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      [*]13 - Service Transition Processes57:54


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      [*]14 - Quiz1:30


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      [*]15 - Introduction to Service Operations19:26


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      [*]16 - Service Operations Processes38:44


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      [*]17 - Functions21:36


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      [*]18 - Quiz1:34


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      [*]19 - Introduction to Continual Service Improvement4:46


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      [*]20 - Key Principles and Models19:54


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      [*]21 - Quiz1:26


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      [*]22 - Assessment0:0


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      [*]Final Words11:32


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      [*]Tips and Tricks61:56


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  • What is this course about?
     
     
     
    The ITIL®, owned and maintained by the UK Office of Government Commerce, is a globally recognized IT Service Management certification. The ITIL® Foundation certification is considered as the entry level qualification in the field of IT Service Management. The ITIL® Foundation certified professional will be able to guide an organization in implementing the best practices of IT Service Management and also in using IT as a tool for a business change and growth.
     
    Simplilearn’s training in ITIL® Foundation course is an ideal course package for every aspiring professional who wants to make a career in the IT Service Management sector. The ITIL® Foundation certification course emphasizes adapting a common framework of IT Service Management practices that will help deliver value to a business. It also focuses on the approach and standards or Quality Management apart from following a practical approach of IT Service Management.

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