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VCAP 6.5 Design - 3V0-624. Q 70

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QUESTION 70

Drag and Drop Question

A company is outsourcing its support operations to an external service provider and plans to complete the project by April 1.

- The external Support engineers must have the ability to power cycle,

create, and edit virtual machines settings within their assigned vSphere site.

- The company maintains three vCenter servers in Enhanced Linked Mode

that are run as virtual machines in the supported infrastructure.

- The vCenter servers will be supposed by the external service provider.

- Each vCenter server is connected to its own local Platform Services Controller and MSSQL database server.

- The company will provide escalation support and physical access on a per request basis.

- 99.9% ESXi host uptime is required in this environment, but no SLA has been specified for the hosted applications.

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Risk --> Missing the April 1 deadline...

Constraint --> Remote support...

Assumption --> The company is...

Requirement --> The SLA allows for..

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Risk --> Missing the April 1 deadline...

Constraint --> Remote support...

Assumption --> The company is...

Requirement --> The SLA allows for..

 

Hi guys,

I think that is incorrect.

I believe it should be:

Risk --> Missing the April 1 deadline...

Constraint --> The SLA allows for..

Assumption --> The company is...

Requirement --> Remote support...

 

What do you think?

Edited by vmadmin93

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Risk --> Missing the April 1 deadline...

Constraint --> Remote support...

Assumption --> The company is...

Requirement --> The SLA allows for..

 

 

Lets break this down....

 

 

 

A company is outsourcing its support operations to an external service provider and plans to complete the project by April 1. <---- the key word in here is outsourcing its support operations,

 

 

Risk --> Missing the April 1 deadline... - Yep, this needs to be done by April 1.

Constraint --> Remote support... - This outsourcing support will have the power to perform some VM operation, this constrains our decisions since someone external will be working on the customer's scenario. think of it as a support contact..,

Assumption --> The company is... - "The company will provide escalation support and physical access on a per request basis" will it? this needs to be validated and confirmed so here is an assumption.

Requirement --> The SLA allows for.. Even though the SLA has not been established per the question's statement the ESXi uptime needs to be 99.9% which is translated to 8h 45m 57.0s per year of downtime.

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